The dropoff is between “request received” and “appointment booked.”
Book the right patient while they’re ready to schedule—with specialist-specific routing for provider fit, visit type, insurance, referral, location, and timing before the appointment is created.
Summit Specialty Group
book.summitspecialty.com
One patient · two very different outcomes
A name enters a queue.
Your staff still has to qualify and create the appointment.
The right patient books now.
Qualified appointment
Provider · insurance · location
10:40 AM
The callback chase
Your team does the work. The patient feels the wait. Every handoff gives their intent somewhere else to go.
Patient submits appointment request
Request enters shared inbox — 17 ahead of it
Scheduler makes first call attempt
Patient can’t answer at work
Staff leaves voicemail with main callback number
Patient calls back — reaches the main line
Front desk transfers to the care team — no answer
Scheduler follows up — referral details still missing
Insurance plan needs another check
Right provider found — no matching slot available
Day 4
The request form recorded a lead. Your team spent the time. The patient still left.
Starview becomes your front door—matched to your brand, your care model, and how patients already find you.
Practice brand studies
Swipe through practice worlds
01 / 04
OAK
Dermatology
Clinical dermatology · thoughtfully personal
Expert care begins by understanding exactly what brings you in—and matching you with the clinician whose focus fits.
Begin with your concern
Step 1 of 4
Summit Vision
Retina Group
When vision changes, timing matters
Tell us what changed
Your answer changes who you see and how soon.
HORIZON
Orthopedics + Performance
Orthopedics without the runaround
Harbor
Ear · Nose · Throat
Start with what you feel. Harbor connects the concern to the right specialty, clinician, location, and visit.
What brings you in?
01 / 04No scheduling skin. No generic widget. The patient stays in your practice’s world from first click to confirmed appointment.
Brand outside · qualified routing inside
What happens after your URL
Not a demo request. Not another implementation project. We use the practice you already built to make the first version concrete.
Your practice URL is enough to start. No setup call, EHR access, or long intake form.
We map your brand, providers, locations, and scheduling rules into a qualified booking flow.
Within 24 hours, you can review a branded booking link built for your practice.
Works alongside your existing EHR and practice-management system. No integration is required to start.
See what yours looks like
Free to use. No credit card. No contract.
Start with booking. Add growth tools when you're ready.